Our goal is to bring nearly perfect products and perfect services to our customers.
Our store mainly deals in carpets; curtains; household items and home textiles.
Things to know before buying:
About color:
Product photos are taken by professional photographers. The color of the carpet will appear different under different light environments and monitors.
Example: A white rug might be beige on your phone, but another color on your computer.
So this is not a product quality issue. Please refer to the actual product.
About size:
Since the carpet is measured manually, there will be an error of 1-5cm, which is normal and we will try to reduce this error as much as possible.
All items will be re-measured before shipping to ensure correct size. Please understand this.
About the crease:
Due to international shipping restrictions, some rugs require folding and packaging.
There may be creases, this is not a quality issue.
Creases will disappear over time and can also be resolved by ironing at low temperatures.
Hope you can understand. We will choose the best sending method.
About customization:
Please do not purchase custom sizes directly. Contact customer service to provide the required size, style and shipping country for price calculation and confirm it is correct. Then purchase through the link sent by customer service. We will make it for you as soon as possible.
Otherwise we cannot complete the shipment
If you need to arrange production urgently, you can choose express delivery or contact our customer service.
About the service:
Click “Follow” on the store. Store activity is not lost. Become a follower of the store to get a lot of coupons and various promotions. When you purchase products, you will also have the opportunity to receive free gifts carefully prepared by the store for you!
If a large number of orders are generated during platform activity, additional delays may occur.
If you have any questions, please contact customer service in time.
Support wholesale. The higher the quantity, the better the price. You can contact customer service to choose a more favorable shipping method for you, and you can get a more favorable price within the allowed range.
Support drop shipping. If you wish, we can send the goods directly to your customer and will not leave any information about us.
If your order protection time is about to end, please contact us and we can help you extend the protection time.
Please confirm address. We only ship to confirmed order address, please check your address must match your recipient address.
Please check the logistics method when purchasing. When purchasing products, please choose the appropriate logistics method based on your needs.
Check the packaging. We will package your purchase securely. When you receive the package, please inspect it for damage.
After confirming that the package is not damaged, please sign the receipt. If the package is damaged, please refuse it and the logistics company will bear all losses.
If you are not satisfied with the item you received, please contact us first, we will provide you with a satisfactory solution before you leave any feedback or dispute, thank you for your understanding!
About service hours
Beijing time: 9:00-12:00 14:00-18:00
Moscow time: 4:00-7:00 9:00-13:00
New York time: 20:00-23:00 1:00-5:00
London time: 3:00-6:00 8:00-12:00
Thank you again for your support and understanding and have a nice day!
Real customer reviews